Scanning
- I no longer receive physical mail after subscribing to the ScanningService. Why?
- How is a multi-page letter, e.g. with 10 pages, scanned? (Example: AGM invitations with printed annual reports)
- Why do I continue to receive my mail physically and not in the Swiss Post-App?
- Which letters cannot be scanned?
- Do I also receive my scanned mail somewhere other than in the Swiss Post-App, e.g. via email?
- Is all content scanned with the ScanningService?
- What happens to a registered letter or official documents if I have activated the ScanningService?
- How does the ScanningService preview (Preview) work?
- I ordered an original document and have not received anything yet; what can I do?
- Why is my mail not being scanned despite the ScanningService?
- Which documents are processed at the Scancenter?
- Which items are forwarded to the Scancenter and which are not? Why was my letter not forwarded?
- How can I ensure the delivery rate of my scanned letters is as high as possible?
- Why can I only order one original document free of charge per month?
- How can I receive my Swiss Post salary statements in the Swiss Post-App?