Working with the app

Archive

• How much storage do I have available for filing in my digital inbox?
• Why are scanned letters not moved directly to the corresponding company folder?
• I accidentally deleted a document. How can I restore it?
• How can I download a document from the Swiss Post-App?
• How can I file a document or a digital letter in a folder?
• How can I order an original document to a different address?

digital letterbox

• Which companies or senders already submit digital letters today?
• How do I activate the receipt of digital letters?
• How do I receive my tax bill from the tax office digitally?

Setup

• Where can I subsequently activate or deactivate my Face ID?
• How do I manage my address?
• How can I grant other people access to my «My digital mail» account?
• Why do I receive emails in the wrong language?