Working with the app

Archive

• How much storage space do I have?
• Why are the digitally scanned letters not moved directly into the corresponding company folder?
• I have accidentally deleted a document. How can I recover this?
• How can I download a document from the app?
• How can I file a document in a folder?
• How can I physically order a document to a different address?

digital letterbox

• What customers are already sending digital mail?
• How do I activate the reception of digital mail?
• How do I receive digital documents from the Tax Office?

Setup

• Where can I activate or deactivate my FaceID retrospectively?
• How do I manage my address?
• How can I grant access to my account to other persons?
• Why am I receiving emails in the wrong language?