The linking happens automatically: register with ePost using the email address already stored with one of our partner accounts (partner accounts are accounts of companies that use the digital inbox in the Swiss Post-App as a delivery location. Example: IncaMail). Your ePost account and the partner account are then automatically linked.
This does not create a new digital inbox. Instead, the existing digital inbox receives the full functionality of ePost, and both accounts access the same digital inbox.
Important notes on linking
- Shared digital inbox: through the linking, the same digital inbox is available in both accounts, at ePost and at the partner. All changes, such as deleting, moving or copying documents as well as creating folders, are synchronised in both accounts.
- Access to documents: documents you receive via the partner are visible in both accounts, both in ePost and in the partner account. You can freely decide in which of the two accounts you want to view the documents. Depending on the partner, they are also available in the ePost folder «eFolder» under Filing & Services.
- Extended functions: the Swiss Post-App, «My digital mail» section, allows you to receive digital letters from other ePost senders centrally in the same digital inbox. In addition, the ScanningService is optionally available, with which you can have physical mail scanned and delivered digitally to the Swiss Post-App.
- Removing the link: you can only remove the link by deleting the ePost account. If you need two separate digital inboxes, please register with ePost using a different email address.