The email address of your ePost account cannot be changed directly. It serves as the unique identifier of your account and is permanently linked to your registration. A subsequent change is technically not possible.
You have the following options:
Option 1 – Grant access to a new email address
You can grant a new email address access to your existing account. The instructions can be found here: How can I grant other people access to my account?
Option 2 – Set up a new account
If you want to completely switch the account to a new email address:
- Export all relevant documents from ePost: How do I export my documents in ePost?
- Deactivate the ScanningService.
- Delete the existing account.
- Set up a new "My Digital Post" account in the Post app with your new SwissID.
- Reactivate the ScanningService.
Change SwissID address
If you want to change the email address of your SwissID, make this change directly at SwissID: www.swissid.ch